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Thank you for visiting Loopback, a managed service provider based in Edmonton, Alberta, Canada. At Loopback, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you access or use our website.
We understand the importance of maintaining the confidentiality and security of your personal information. By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We encourage you to review this Privacy Policy carefully and contact us if you have any questions or concerns about our practices.
Please note that this Privacy Policy applies only to our website and the information collected through it. It does not apply to any offline interactions you may have with Loopback or any third-party websites that may be linked from our website.
By accessing or using our website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
At Loopback, we may collect the following types of personal information when you access or use our website:
We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, request a quote, or subscribe to our newsletter. We may also collect personal information through your communication with our representatives via email, telephone, or other means.
In addition to personal information, we may collect certain non-personal information or usage data when you visit our website. This may include:
We collect this information automatically through the use of cookies and other tracking technologies. This information helps us analyze trends, administer the website, track user movements, and gather demographic information for aggregate use.
By providing your personal information to us and by using our website, you acknowledge that such personal information may be transferred from your current location to the offices and servers of Loopback and the authorized third parties referred to in this Privacy Policy, located in Canada and other countries.
At Loopback, we may use the information we collect for the following purposes:
We may also use your personal information for other purposes that are compatible with the purposes outlined above or as required or permitted by law.
At Loopback, we are committed to protecting your personal information and strive to limit its disclosure to the extent necessary to provide our services effectively. We may disclose your personal information in the following circumstances:
We may engage third-party service providers and business partners to perform various functions on our behalf, such as website hosting, data analysis, marketing assistance, and customer support. These entities may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
We may disclose your personal information if we have a good faith belief that such disclosure is necessary to:
If Loopback is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. In such cases, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
We may disclose your personal information to third parties for purposes not specified in this Privacy Policy if we obtain your consent to do so.
Please note that we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share non-personal, aggregated, or anonymized information for various purposes, such as analyzing usage trends or improving our services.
At Loopback, we use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the website, and gather demographic information. Cookies are small text files that are placed on your device when you visit a website. They help us recognize your device and remember certain information about your preferences.
By using our website, you consent to the use of cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit the functionality of certain parts of our website.
For more detailed information on the cookies and tracking technologies we use, their purpose, and how you can manage your preferences, please refer to our Cookie Policy.
Our website may contain links to third-party websites or services that are not operated or controlled by Loopback. This Privacy Policy applies solely to information collected by our website. We encourage you to be aware when you leave our website and to read the privacy policies of any third-party websites or services that you visit.
Loopback has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites. Any interactions you have with third-party websites are solely between you and the third party, and you do so at your own risk.
We encourage you to exercise caution and review the privacy policies of any third-party websites or services before providing your personal information or engaging in any transactions with them.
At Loopback, we take the security of your personal information seriously. We have implemented reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, disclosure, alteration, or destruction of your personal information.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We also urge you to take precautions to protect your personal information when using the internet, such as using strong and unique passwords, keeping your login credentials confidential, and logging out of your account after use.
In the event of a data breach that affects your personal information, we will take commercially reasonable steps to notify you and any applicable regulatory authorities, as required by applicable law.
Our website is not intended for children under the age of 17. We do not knowingly collect personal information from children under the age of 17. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 17 without verification of parental consent, we will take steps to remove that information from our servers.
At Loopback, we provide you with choices regarding the personal information you provide to us and the communications we send to you. Here are your rights and choices:
You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.
Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or as required by law.
If you no longer wish to receive promotional communications from us, you can opt out by following the unsubscribe instructions provided in the emails you receive from us or by contacting us directly. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional messages, such as those related to your account or transactions.
Some web browsers and devices may allow you to enable a "Do Not Track" feature, which sends signals to websites indicating that you do not want your online activities to be tracked. Our website does not currently respond to "Do Not Track" signals or similar mechanisms.
If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries. The privacy laws in these countries may not be equivalent to the laws in your country of residence. By using our website or providing us with your information, you consent to the transfer of your information to Canada or other countries as described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or sending you an email notification. We encourage you to review this Privacy Policy periodically for any updates or changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Loopback Inc. +1.866.751.5667 or at [email protected]
At Loopback, we retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of information and the purposes for which it was collected.
When determining the appropriate retention period, we consider factors such as the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and any legal or regulatory requirements.
Once the personal information is no longer necessary for the purposes for which it was collected or required to be retained, we will securely delete, anonymize, or aggregate it, or if this is not possible, we will securely store it and isolate it from any further processing until deletion is possible.
Your personal information may be transferred to and processed in countries other than your own, including Canada and other countries where Loopback and its service providers operate. These countries may have different data protection laws than your country of residence.
When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. This may include implementing standard contractual clauses approved by the relevant authorities, obtaining your explicit consent, or relying on other legally recognized mechanisms.
By using our website and providing us with your personal information, you consent to the transfer of your information to countries outside of your country of residence.
As a user of our website, you have certain responsibilities regarding the accuracy and security of your personal information:
If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights may include the right to know, access, delete, and opt-out of the sale of your personal information. To exercise your rights under the CCPA or for more information about these rights, please refer to our separate California Privacy Rights Notice or contact us using the details provided in this Privacy Policy.
If you are a user from the European Union (EU), the processing of your personal information may be subject to the General Data Protection Regulation (GDPR). Loopback is committed to complying with the GDPR and protecting the rights and freedoms of individuals regarding the processing of their personal information. For more information about your rights under the GDPR or to exercise your rights, please refer to our separate GDPR Compliance Notice or contact us using the details provided in this Privacy Policy.