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24/7 Network & Server Monitoring

Meticulous Attention to Every Detail.

Our unwavering commitment lies in the meticulous scrutiny of every aspect of your network, ensuring an impeccably smooth operation that minimizes any potential downtime.

Proactive Threat Detection
Proactive Threat Detection Loopback maintains constant vigilance, conducting round-the-clock surveillance of devices and servers to proactively identify and thwart security threats before they can inflict harm.
Improved Incident Response
Enhanced Incident Response Through our perpetual monitoring, Loopback is poised to respond swiftly to incidents, adeptly curbing downtime and mitigating potential data loss, safeguarding your operations.
Cost Effective
Cost-Effective Solutions Our services provide an economically viable means of upholding a robust security stance, even in the absence of in-house expertise, offering peace of mind without stretching your budget.
Compliance Assurance
Compliance Assurance We aid our clients in meeting stringent regulatory compliance standards by continuously monitoring and meticulously reporting on security events, ensuring adherence to industry regulations.

Helpdesk & Technical Support

Rapid and Reliable Assistance

Our proficient helpdesk and technical support unit is at your service around the clock, ensuring you receive the assistance you require promptly. We offer a comprehensive array of services, encompassing both remote and on-site support. Our team comprises extensively trained and seasoned professionals with a wealth of experience in addressing a broad spectrum of technical challenges. Our commitment to excellence is underscored by our swift response times and our knack for swiftly and effectively resolving issues, reflecting our unwavering dedication to your satisfaction.

Remote Support Efficient Issue Resolution From Afar

Our remote support services empower us to swiftly diagnose and rectify issues without necessitating an on-site visit. This expeditious approach ensures that we can extend the assistance you require with maximum efficiency. Our remote support services are intentionally versatile, allowing for customization to align with your unique requirements. Be it software installation, virus removal, or any other technical quandary, our team of adept experts stands poised to lend their expertise to your service.

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On-Site Support Timely and Tailored Assistance at Your Doorstep

Our on-site support services are meticulously crafted to deliver the assistance you require precisely when you need it. Our team of seasoned experts will personally visit your location to comprehensively diagnose and expeditiously resolve any issues you may be encountering. This approach ensures that you can access the help you need without the necessity of leaving your office premises. Our on-site support services are especially well-suited for businesses in need of immediate intervention or grappling with intricate technical challenges that transcend remote resolution capabilities.

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Data Backup & Recovery - Safeguarding Data Integrity

The spectrum of threats to your data integrity is wide-ranging, encompassing malevolent hackers, insidious malware, ransomware, natural disasters like fire and floods, and the potential for human error. Guarding against the repercussions of data loss and the ensuing downtime necessitates the meticulous implementation of comprehensive backup strategies.

Peace of Mind Embracing the 3-2-1 Backup Industry Standard

The initial stride towards achieving tranquility in data protection is adhering to the 3-2-1 backup industry standard. This standard dictates a minimum of three redundant copies of your data maintained at all times. Among these copies, a minimum of two should reside on distinct storage media, such as tape or cloud storage. Crucially, at least one of these copies is securely stored off-site, thereby fortifying your datas resilience in the face of total compromise. Regardless of the challenges your business may encounter, rest assured that your data remains steadfast and resilient.

Data been uploaded to cloud storage safely and securely.

Cybersecurity Expertise

Your Security is Our Foremost Priority at Loopback, we consider your security to be of paramount importance. In alignment with this dedication, we provide an extensive array of services meticulously crafted to safeguard your business against a spectrum of cyber threats. These encompass protection against phishing attacks, malware infiltrations, ransomware incidents, vulnerabilities stemming from weak passwords, and the vigilance needed to mitigate insider threats. We invite you to engage with us today to explore how we can fortify your business's defenses against the ever-evolving landscape of cyber hazards.

Network Security
Our network security measures are designed to shield both stored and in-transit data, creating a resilient bulwark against vulnerabilities and cyber adversaries.
Endpoint Security
Our comprehensive endpoint security solutions provide a robust defense for devices such as laptops, desktops, and mobile devices, safeguarding them against an array of cyber threats.
Cloud Security
Cloud security is characterized by a suite of meticulously devised policies, cutting-edge technologies, and precise controls, all strategically harnessed to safeguard data stored in the cloud against the relentless tide of cyber intrusions.
Identity and Access Management
Identity and Access Management (IAM) is a meticulously structured framework encompassing policies and advanced technologies. Its primary goal is to ensure that individuals within your enterprise possess the appropriate levels of access to technological resources, enhancing the security fabric of your organization.
Security Information & Event Management (SIEM)
Loopbacks SIEM offering prioritizes the monitoring, collection, and analysis of security-related data, enabling the proactive detection and response to potential security incidents.
Security Operations Center (SOC)
Our Security Operations Center (SOC) serves as a centralized hub for the management of security concerns, both on an organizational and technical level. Loopbacks team of seasoned security experts stands ready to address any eventuality, providing continuous vigilance and protection.
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Mobile Device Management

In the modern business landscape, the integration of mobile devices has become seamless and pivotal. Recognizing their pivotal role, we proudly offer comprehensive Mobile Device Management (MDM) services meticulously designed to elevate your mobile device administration to a heightened level of efficiency. Our MDM services are thoughtfully tailored to bolster security, enhance productivity, and optimize expenditures.

Ensuring Mobile Device Security

The security of mobile devices stands as an imperative concern for businesses of all sizes. In light of the escalating landscape of cyber threats and data breaches, safeguarding mobile devices assumes paramount importance. Our MDM services encompass a wide spectrum of security attributes, including remote wipe capabilities, stringent password policies, and robust encryption methods. These measures ensure the continuous protection of your mobile devices, mitigating risks effectively.

Elevating Mobile Device Productivity

Mobile devices have evolved into indispensable tools, empowering workplace productivity by enabling work from any location at any time. This enhanced connectivity facilitates efficient output within condensed timeframes. Our MDM services encompass a range of capabilities, including app management, content oversight, and device tracking, all geared towards optimizing the operational efficiency of your mobile devices.

Optimizing Mobile Device Costs

Effective management of mobile devices can be a resource-intensive endeavor for enterprises. The spectrum of expenses, spanning device procurement, ongoing support, and maintenance, can accumulate significantly. Our MDM services amalgamate a diverse array of functionalities, including remote troubleshooting, device tracking, and app management, streamlining operations and enhancing resource efficiency across your mobile device infrastructure.

VoIP

Enabling Seamless Communication

Our Voice over Internet Protocol (VoIP) services exemplify an advanced approach to efficient communication. Precision-engineered for cost-effectiveness and flexibility, our services facilitate global call connectivity through a straightforward internet connection. This empowers remote and mobile operations, ensuring uninterrupted engagement in critical calls. Beyond its immediate benefits, our VoIP solution embodies scalability, effortlessly adapting to your enterprise's expansion. Line adjustments are streamlined, eliminating the need for additional hardware investments.

Prudent Cost Management:
VoIP offers an economical alternative that reduces telephone expenses and minimizes maintenance costs. It eliminates the need for costly hardware and software upgrades while also eradicating long-distance charges.
Seamless Flexibility:
VoIP liberates call management from geographical limitations. Operating over an internet connection, calls can be initiated and received globally. This geographical independence enhances operational agility without compromising essential communications.
Inherent Scalability:
VoIPs intrinsic scalability seamlessly accommodates your organizational growth. You can add or remove lines as needed to align with your business dynamics, all without the burden of acquiring additional hardware.
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Optimizing Remote Work

Unleashing Efficiency Beyond Conventional Boundaries

Navigating the realm of work beyond the confines of a traditional office setting is made effortless through our Remote Work Optimization services. Meticulously crafted to elevate your work environment, our services empower your employees with the essential tools for uninterrupted productivity.

Elevated Cloud Services:
Seamlessly store and access files from diverse locations while maintaining robust security measures.
Enhanced Collaboration Tools:
Effortlessly collaborate in real-time, transcending geographical barriers and enhancing collective efficiency.
Empowering Virtual Desktops:
Unlock the capability to access your desktop interface remotely, thereby amplifying work continuity.
Uninterrupted Remote Support:
Accessibility to expert guidance is not confined to a specific location – receive assistance whenever and wherever needed.
Fortified Security Solutions:
Safeguard your enterprise against evolving cyber threats, irrespective of the physical location of your workspace.
Seamless Mobile Device Management:
Implement stringent security measures for mobile devices, regardless of their global dispersion.