Managed Service
And
Security Provider

Fortify your business with our IT managed services. Our 24/7 support, cybersecurity, and data backup solutions ensure uninterrupted operations

Everything you need

All-in-one platform

Loopback's managed IT services eliminate the need for multiple different vendors' support for every product your business uses. You will no longer have to hear "it's not our fault, it's theirs" because Loopback will always be ready to assist you with whatever is needed to keep you running smoothly.

24/7 Infrastructure Monitoring
Shield your business from operational disruptions. Ensure the seamless operation of your network and servers through round-the-clock monitoring and steadfast support.
Helpdesk & Technical Support
Experience reliability and responsiveness in our comprehensive helpdesk and technical support service.
Hardware & Software Procurement
Enhance efficiency and cost-effectiveness. Our services cover sourcing, installing, and configuring top-tier IT products. We also manage software licensing, upgrades, and support, streamlining your technology needs into a unified solution.
Remote Work Optimization
Harness the power of contemporary cloud computing technology and cutting-edge encryption for secure, efficient remote work facilitated by Loopback. Empowering you and your team with the tools and support required for remote effectiveness.
Data Backup & Recovery
Banish concerns of data loss forever with our multi-tiered backup and recovery systems.
Cyber Security
Fortify your data and systems through the implementation of state-of-the-art technology and industry best practices.
Mobile Device Management
Elevate and secure your mobile workforce with our robust mobile device management service.
VoIP
Transition to VoIP for premium voice communication at an economical cost. Enjoy the benefits of high-quality communication within a budget-friendly framework.

Want a copy of our information package PDF?

This package will give you an entire overview of loopback products and services and what we can do for you. If you're interested fill out the form and subscribe!

This is a one time package and you will not be added to any mailing lists.

Onboard Seamlessly

How It Works

Transitioning to an IT provider can be an arduous task. That's why we've broken down the onboarding process into stages. Achievable goals and swift results, along with easy budget planning, await you. For each project stage, we follow the process outlined below:

Initial Consultation.
Before we begin, we analyze your business requirements and offer advice on technology choices and project roadmaps.
Kickoff Meeting.
Once an agreement is reached, we schedule a kickoff meeting to discuss the entire onboarding process, goals, and your expectations. This is where we gain a solid understanding of your business to contribute to its maximum success.
Discovery Phase.
During this phase, our expert team gathers information about your existing IT infrastructure, systems, applications, and identifies potential security risks and vulnerabilities.
Assessment & Plan.
Based on the information collected during the discovery phase, we assess your IT environment and develop a comprehensive plan to address identified issues or vulnerabilities.
Implementation & Deployment.
With your approved plan, we proceed to implement and deploy necessary solutions, including firewalls, intrusion detection systems, and endpoint protection software.
Monitoring & Maintenance.
Following implementation, we consistently monitor your IT environment for security threats or issues. Regular maintenance ensures all systems and applications remain up-to-date and secure.
Reporting & Review.
We provide regular reports on your IT environment's status, including identified security incidents or threats. Scheduled review meetings allow us to discuss concerns and adjust your organization's IT infrastructure strategy as necessary.
screenshot of process

Our track record

Trusted by hundreds of customers Canada wide

At Loopback we believe that our customer service is what drives our long lasting business relationships. That is why we don't lock our clients into long term contracts or have cancellation fees.

Years Supporting Canadian Business
17
Average Ticket Response Time
14 Mins
Average Ticket Resolution Time
1H 10M
Tickets Resolved For Our Customers
137,178

Think we would be a good fit? Contact Us

Describe your needs and requirements below. The more details you include, the easier it will be to assist you quickly and effectively.

Address
10931 166A St. NW
Edmonton, AB T5P 3V4

For questions of technical nature, to get the most detailed answer as soon as possible, please submit a ticket on our support platform. Some technical questions asked via the form may be redirected to the platform, making the process longer.

Login

*Optional*

*Max 500 characters*

Expected Yearly Budget